Effective Date: May 16, 2026
Forest Hills Village MHC Holdings, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including through our text messaging program.
We may collect the following types of personal information:
- Name, date of birth, and contact information (phone number, email address, mailing address)
- Login credentials (username and password)
- Application and residency-related information
- Text messaging consent and opt-in data
We use the information we collect to:
- Process and manage your application
- Communicate with you about your application status and residency
- Send informational text messages about community updates, events, news, and announcements (with your consent)
- Provide customer support
- Comply with legal obligations
We do not sell, rent, share, or otherwise disclose your personal information to third parties for marketing or any other purpose. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
By opting in to our text messaging program, you consent to receive informational text messages from Forest Hills Village MHC Holdings, LLC. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Carriers are not liable for any delayed or undelivered messages.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to maintain your residency records, comply with legal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time. Any changes will be effective when posted. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our data practices, please contact the community management office at Forest Hills Village.